Hello, I'm Stefanie. For over two decades, I've been at the forefront of UX, service design, and operational strategy.
What I Do
I translate high-level CRM concepts into structured, usable design language. This can include workflow mapping, dashboard logic, and interface prototypes that align business goals with practical user experience.
My Preferred Projects
You are building something with depth and complexity, AI has taken you as far as you can go, and your current user experience isn't going to cut it. You have your own tech resources and front end design teams.
What You Can Expect
Tell me your product vision, what you think your audience wants, your limitations, your wish lists. I'll translate everything into one coherent, custom system, which are usually presented as detailed, clickable prototypes. You'll see how your workflows can operate and evolve to complete detail - within all of the likely scenarios it can inhabit. It will first feel like magic, like seeing in 20/20 vision for the first time. What it WILL do is guide your data models, design schemas, and workflows under a scalable, ready to evolve structure - for real!
My Background
- 20+ years in UX, product strategy, and cross-functional execution
- Current clients in hospitality, healthcare, local media, nonprofit
- Led design across industries: media, real estate tech, entertainment, and local business
- Built systems that hold up across teams, handoffs, and constraints
- Developed custom frameworks to support real-world momentum, not just theory
I've Worked For
Asian American Professional Association, Strategic Advisory Council | 2023-Present
Ylopo, Principal Product Designer | 2022-2024
Warner Music Group, UX/UI Lead | 2021-2022
Think With Google, UX Designer (as part of Grow) | 2020
ProducePay, Product Designer | 2018-2020
Stefanie Wong LLC, Product, UI/UX Design Consultant | 2014-2019
Arsenal Inc, UI/UX Designer | 2014-2018
Stanford Social Innovation Review, UI/UX Designer (as part of Arsenal Inc) | 2015-2016
PayPal, UI/UX Designer (as part of Arsenal Inc) | 2014-2015
Google, UI/UX Designer (as part of Arsenal Inc) | 2013-2015
CBS Interactive, Senior UI Designer | 2007-2013
FOX Broadcasting Company, Art Director | 2005-2006
Advanced Learning & Certifications
MIT, Designing and Building AI Products and Services | Issued Dec 2023
California Institute of the Arts, UI / UX Design Specialization | Issued Nov 2020
A Long Career in Design—And a Clear Vision for the Future
I look for people and projects with energy, depth, and potential and help shape what comes next. If something’s pulling you forward, but it’s not quite in form yet, I’d love to hear where you are.
Dominate the Chaos and Chart Your Path
Let’s design a strategy that moves with you. Want to collaborate?
Book a 30 min chat with me: https://calendly.com/stefaniew-chat
Find me on LinkedIn